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To: caxtonhouse.clerkpru@dwp.gsi.gov.uk
Subject: FAO Rt Hon Iain Duncan Smith MP
Date: 22/12/12
Dear Sir,
Since your organisation (DWP) does not offer 24 hours support (outrageous, in this day and age), and it is not operational (Jobcentre) until 27/12/12, if falls upon you, as the responsible person, to deal with this issue, particularly in the spirit and operation of 'Digital by Default'.
I carried out all the legal requirements, required of me (and more), under my JSAg (12/5/11 - JSA 1995), over the last cycle, and you have failed to pay me my benefit entitlement (on 19/12/12).
No warnings. No communications. No indications of issues raised. Confirmation of the latter, at interview (A4e - 13/12/12).
Please note this official complaint and ensure that my entitlement is paid, directly (with interest and punitive consideration).
I am sure your Christmas will be merry.
Yours,
Dr Nigel Leigh Oldfield
http://criticalestoppel.blogspot.co.uk
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Copy sent to local Jobcentre Plus (24/12/12 - post collection, 28/12/12), for information and action.
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Outcome (27/12/12, by telephone, to local JCP)
Not a sanction issue, simply SNAFU - emergency money transfer, within 3 hours.
Nigel
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